Deepomatic Platform
  • Overview
  • Release notes
    • January 2025
    • November 21, 2024
    • October 17, 2024
    • September 19, 2024
    • July 18, 2024
    • June 27, 2024
    • May 23, 2024
    • April 18, 2024
    • March 21, 2024
    • February 22, 2024
    • January 18, 2024
    • December 13, 2023
    • October 26, 2023
    • July 20, 2023
    • June 29, 2023
    • May 29, 2023
    • April 27, 2023
    • March 30, 2023
    • February 17, 2023
    • January 19, 2023
    • December 22, 2022
    • November 18, 2022
    • October 19, 2022
    • September 19, 2022
    • July 27, 2022
    • June 26, 2022
    • May 17, 2022
    • April 13, 2022
    • March 17, 2022
    • February 10, 2022
    • December 21, 2021
    • October 26, 2021
  • Getting started
  • ADMIN & USER MANAGEMENT
    • Invite and manage users
      • Invite group of users at once
      • SSO
        • Azure Active Directory
  • Deepomatic Engage
    • Integrate applications
      • Deepomatic vocabulary
      • Deepomatic connectors
        • Set-up
        • Camera Connector
        • Work Order Connector
      • API integration
        • Authentication
        • Errors
        • API reference
          • Work order management
          • Analysis
            • Guide field workers
            • Perform an analysis
            • Correct an analysis
          • Data retrieval
          • Endpoints' list
      • Batch processing
        • Format
        • Naming conventions
        • Processing
        • Batch status & errors
      • Data export
    • Use the mobile application
      • Configure a mobile application
      • Create & visualize work orders
      • Complete work orders
      • Offline experience
    • Manage your business operations with customisable solutions
      • Roles
      • Alerting
      • Field services
        • Reviewing work orders
        • Exploring work orders
        • Grouping work orders
        • Monitoring assets performance
      • Insights
  • Security
    • Security
    • Data Protection
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On this page
  • Work orders list page
  • Work Order Processing Workflow
  • Work order detail page

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  1. Deepomatic Engage
  2. Manage your business operations with customisable solutions
  3. Field services

Reviewing work orders

Last updated 10 months ago

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Work orders list page

When accessing a Review Board, the user gets a list of all work orders that have "pass the filter" meaning they correspond to a specific scenario define in the business rules.

As can be seen above, the main dashboard view lists your work orders in two separate tabs: "TO-DO" and "DONE".

The columns of this view are customizable. You can click on "Manage columns" at any time to select the columns you wish to display and order them in the most optimal way. It is also possible to add columns via your application settings.

Work Order Processing Workflow

The interest of the two tabs is to set up a workflow for dashboard users to process work orders. Thus, each work order in the first tab is waiting to be reviewed.

By navigating through the different tabs, each user can then view the work orders waiting to be reviewed and those that have been reviewed.

Work order detail page

When clicking on a work order, the user has access to its details. Different types of information are thus available on this page :

  • Photos : all photos taken throughout the intervention are accessible and linked to one or several tasks

  • Tasks results provided by AI : for each intervention, a technician must validate several tasks by taking pictures. Based on those pictures, Deepomatic Artificial Intelligence makes predictions about whether or not those tasks are validated. Users can retrieve and modify those tasks status

  • Metadata : various information (location, date, type...) about the work order

If the user reviewing the work order estimates that some of the predictions made by the AI are not consistent, he can decide to edit the analysis. Indeed, by clicking on the Edit Analysis button it becomes possible to modify the status of any task.

Once the reviewer has finished its evaluation, he can click on Mark as done so the changes will be saved and the work order automatically sent to the DONE tab.